The Complete Guest Experience Platform
for Casinos, Restaurants & Hotels
Player Portal + Progressive Web App + Real-Time Marketing — all integrated, all live, all included.
PlayerIQ connects your casino or hospitality property to every guest’s pocket: queues, offers, contests, reservations, and messaging — without waiting on app store approvals or development cycles.
Three Powerful Solutions in One Platform
Finally, a complete solution for the modern guest experience — from web portal to PWA to real-time marketing, all powered by the same data.
Player Portal Website
A real, working player portal that connects to your existing casino management system instead of being another "coming soon" slide.
- • Live points & comp balances
- • Win/loss statements
- • Tier progress & card status
- • Event & promotion registration
- • Personalized offers & messaging
Progressive Web App
A mobile-first experience that works on any device without app store headaches. Guests add it to their home screen in seconds.
- • Virtual queues for restaurants, players clubs & events
- • Digital coupons & offers
- • Push-style messaging and reminders
- • Contest & drawing entries
- • Restaurant reservations and menus
- • Resilient, offline-aware experience
Real-Time Marketing Platform
A direct line to every guest, with complete tracking. Build, schedule, and analyze campaigns from the same platform that powers your portal and PWA.
- • Targeted campaigns by tier, play, or behavior
- • Real-time notifications and reminders
- • Reusable templates for common promotions
- • Engagement & conversion analytics
- • Multi-channel reach across web, PWA, SMS, and email
Everything You Need, Nothing You Don’t
PlayerIQ focuses on the parts of the guest experience that move revenue: fewer lines, more offers redeemed, more trips, and a better on-property flow.
Smart Queue Management
Virtual queues let guests explore instead of standing in line. Real-time updates, “I need five minutes” options, and VIP priority logic are all built in.
Digital Coupons & Offers
Replace paper coupons with unique, trackable offers. One-tap redemption, automatic expiration, and real-time reporting come standard.
Interactive Contests
Build excitement with QR-based entries, PIN validation, and instant win moments. Support daily drawings, grand prizes, and on-property events.
Push-Style Messaging
Reach guests instantly with targeted notifications. Highlight events, time-sensitive offers, or queue updates with rich content and clear calls-to-action.
Self-Service Registration
Guests enroll themselves with SMS verification, then connect to existing player cards or create new accounts — with fewer trips to the club desk.
Complete Branding Control
Your colors, your logo, your tone of voice. Update imagery, copy, layouts, and CTA destinations from the admin — no dev backlog, no releases, no app store reviews.
Always Evolving
New features are shipped regularly. Recent additions include a configurable hero carousel, “share app” tools, tier cards, and enhanced queue workflows. Dining reservations and deeper restaurant integrations are next up.
Dynamic Hero Carousel You Control from PlayerIQ
Keep your app fresh with rotating promotional banners managed entirely from the admin panel — no code, no tickets, no waiting on IT.
Auto-Rotating Promotions
Highlight your latest events, offers, dining specials, and drawings. Banners rotate automatically and are optimized for touch.
Smart Scheduling & Status
Set start and end dates so campaigns appear and disappear on schedule. Enable, disable, or reorder images instantly.
Actionable Call-to-Actions
Add buttons that deep-link to queues, offers, contests, or external promos. Every click is trackable for real performance insight.
Full Admin Control
Upload images with preview, edit titles and copy live, and drag-and-drop to reorder. What you see is what guests see — in real time.
3X points on slots this weekend
Surf & turf promo at the steakhouse
Grand prize at 9pm — must be present to win
Built for Real Hospitality Operations
PlayerIQ is designed around how your teams already work — casino floors, restaurants, and hotels that need to move fast and keep guests happy.
Drive trips and carded play with offers and tools your players actually use between visits.
- • Virtual queues for players club, kiosks, and events
- • Tier-aware offers and messaging
- • Contests and drawings that actually feel exciting
Turn “we have a website” into a proper guest utility: menus, waitlists, specials, and events in one app.
- • Mobile waitlist & seating queues
- • Daily and timeboxed F&B offers
- • Easy access to menus, hours, and events
One place for everything on property: dining, entertainment, events, and promotions.
- • Property-wide hub for guests
- • F&B and event promotions tied to stay data
- • Cross-selling between hotel, casino, and outlets
See PlayerIQ in Action
Real screenshots from live installations
Player Portal
Complete web portal with points, offers, and account management
PWA Dashboard
Personalized home screen with quick actions and notifications
Virtual Queues
Join and monitor queue position in real-time
Digital Coupons
One-tap redemption with unique tracking codes
Contests & Drawings
QR scanning and PIN entry for instant wins
Instant Win Celebration
Confetti animations with prize details
Notification Inbox
Rich media messages with engagement tracking
Admin Controls
Complete branding and feature management
Why Properties Choose PlayerIQ
Strategy9 has been building casino and hospitality marketing platforms for more than two decades. PlayerIQ is the latest evolution of that work.
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It actually works.
Live deployments, real integrations, and real results. PlayerIQ isn’t a concept — it’s in production at properties across North America.
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We know casino & hospitality systems.
Experience with IGT Advantage, Aristocrat Oasis, Konami SYNKROS, restaurant and hotel POS, and the operational realities behind them.
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Fast implementation.
Typical implementations run around 30 days, not 18 months. Start with a focused rollout, then expand as your teams see success.
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Enterprise security & compliance.
SOC2 Type 1 certification, encrypted data, and infrastructure designed specifically for regulated hospitality environments.
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Real support from people who get it.
Direct access to Strategy9’s team — not a generic ticket queue. We configure around your property’s workflows, not the other way around.
Ready to See the PlayerIQ App in Action?
Book a 20-minute walkthrough with the Strategy9 team and see how PlayerIQ can improve your queues, offers, contests, and guest communication — without adding to your IT backlog.
Already a PlayerIQ customer? Talk to us about enabling the PWA for your property and rolling it out to existing players, guests, or loyalty members.
Your guest app.
No app store required.
A fully branded, casino-grade web app that you control from the PlayerIQ admin. Update menus, offers, queues, games, and messaging in seconds — without waiting on developers, IT, or Apple/Google approvals.
- Instant updates: Change almost everything from PlayerIQ — branding, content, offers, queues, and more.
- No app/play stores: No approvals, no releases, no “we’re waiting on Apple.” Just ship.
- Hook them with games: Wordle-style daily games, offers, and queues keep guests checking in even when they’re not on-property.
- Built for casinos & restaurants: Queues, offers, comps, events, and messaging all tied back into PlayerIQ.
Already trusted by 70+ properties. SOC2 Type 1 certified. No “version 1.0 coming soon” — this is live today.